We manage client risk with the best insurance advice in the business, and we've been doing so since 1989.

Our specialist expertise fulfils the insurance promise when you need it most – We retain our clients throughout their risk lifecycle.

Our client footprint is firmly set in South Africa but includes clients in the rest of Africa and abroad.

In 1991, we were appointed Brokers at Lloyds of London, which allows us to accommodate international clients, and give our South African clients access to insurance products that would otherwise not be available to them. With our deep understanding of the market gained from decades in the industry, Crawford Dougall has grown into a balanced and well-resourced risk and benefits organisation. We can’t eliminate risk, but we can mitigate and manage it with our exceptional service, expertise and experience. 

Insurance experts

Each of our brokers are experts in their respective fields and provides insurance advice tailored to your lifestyle and business needs. Crawford Dougall is built on industry experience, a client-first approach, and fast and efficient client value added service.

Risk management

We are renown for our understanding of the varied insurance products on the market and the ability to tailor these exactly to each client. This includes expert consultation on business risk management.

All your insurance needs

Crawford Dougall are specialist brokers in domestic, construction & engineering, corporate, and commercial insurance, but also in niche insurance markets like hospitality and agriculture.

Corporate and commercial

Our long-standing relationships with corporate and commercial clients attest to the value we add to their businesses. At Crawford Dougall we understand that no business is alike and each has its own unique set of risks to contend with. We manage this by carrying out a meticulous risk analysis of each business before advising on the best possible cover.



The hospitality industry is one of our specialist sectors at Crawford Dougall, and we have worked exhaustively at becoming one of the leading advisers in this market. What sets us apart from our competitors is a wealth of knowledge and expertise, and our commitment to customised cover and superior service.


The Crawford Dougall Domestic division continues to thrive in this highly competitive market for one reason: we offer a great product and service to our high net worth clients. Our solutions are individually tailored, which means we consider your personal requirements when devising an insurance package that caters specifically to your needs.


Managing risk in this challenging sector requires ultimate flexibility, something we’ve come to know in serving the farming community since 1989. We still advise many of our original clients, which is proof of our commitment to this sector and the ability to stay ahead of the ever-changing risks. Agriculture remains one of the leading sectors of the South African economy and as our first specialist division, we are proud of the many long-term relationships we have nurtured in this market.

Our people

The strength of the team is in
each individual member

Simon Dougall


Andrew Dougall


Trent Richardson

Head Commercial

Candice Howell

Commercial Broker

Candice Rodgers

Claims Manager

Irene Le Roux

Commercial Broker

Kyle Raffle

Commercial Broker

Alexis Harper

Commercial Broker

Jason Grieve

General Manager Finance

Silindile Mhlanga

Domestic Claims

Samantha Coxon

Commercial Administrator

Caroline Fick

Domestic Manager

Dina Faulds

Domestic Broker

Marion Van Heerden

Office Administrator & Reception

Danielle Krisch

Motor Claims

Contact Us

+27 31 207 3272 

Candice Rodgers:
Trent Richardson
Caroline Fick:
1st Floor,
130 Adelaide Tambo Drive,
Durban North,
South Africa,