Commercial

1989

The year that Andrew Dougall founded Crawford Dougall – we’ve been doing insurance for decades.

95%

Our client retention rate. People stick with us for our expertise, but also for our investment into longstanding relationships.

1 WEEK

The amount of time it took Crawford Dougall to insure a client who had been deemed “uninsurable” by fifteen previous brokers.

Simplified, personalised, expedited

THAT’S HOW WE DO COMMERCIAL INSURANCE

Unfortunately, we’re all too familiar with how the insurance story tends to play out with most clients. You dig through a hefty policy document that requires fluency in legalese, claims are processed at an unfavourably slow pace, and your contact person changes every three months.

Fortunately, we tell a different story

Crawford Dougall receives binding mandates from insurers, meaning that multiple underwriters trust us to settle claim payouts on their behalf. That means that we can deliver a very, very competitive turnaround underwriting and claims payouts.

As a family-run operation, we understand firsthand how important protecting your business is to you. Understanding insurance is complicated our policy documents are simple. Business crises can feel dismal – our highly personalised service delivery is nothing short of exceptional.

Industries in which we operate

MINING

ENGINEERING

LOGISTICS

MANUFACTURING

RETAIL

PROPERTY

CONSTRUCTION

DISTRIBUTION

Contact and account manager